·Hotel Orca Praia
Hotel Orca Praia · Funchal

AI agents for Hotel Orca Praia

Guests, bookings, upsell and the daily routine of a hotel by the ocean: agents take the routine, your team keeps the welcome.

Working at companies in Ukraine
MHP Farmak
Funchal, Madeira
Funchal, Madeira
  • Guests 24/7Reply in a minute
  • Direct bookings and ratesLess OTA commission
  • UpsellOffers at the right time
  • Reviews, housekeeping, reportReport at 8:00
your data → Initask agents → resultsruns every day
Four directions

What the agents take on

Guests 24/7

Every guest answered in a minute

A guest writes at night in German. The agent replies in their language, from your rules and the PMS, and reception sees the whole chat in the morning.

Initask Guest: guests order from the menu and send requests to reception from their phone
WhatsApp, in German · example23:12
Guten Abend! Wie komme ich morgen früh ins Zentrum von Funchal?
Guten Abend! Die Bushaltestelle ist ein paar Minuten vom Hotel entfernt, mit dem Taxi sind es etwa 15 Minuten. Soll ich ein Taxi für 9:00 bestellen?
Ja, bitte, für 9:00
Erledigt: Taxi um 9:00 am Eingang. Gute Nacht!
  1. WhatsAppguest, room 31223:12
  2. Agentreply in German23:12
  3. Taxibooked for 9:00booked
  4. Receptionsees the chat at 7:00logged
Reception sees the whole chat
Direct bookings and rates

More direct bookings, rates by demand

The agent invites returning guests to book direct, watches demand, events and nearby hotels, and suggests rates every morning. You approve with one click.

Rate suggestions · next week · example3 to approve
MonTueWedThuFri
Ocean view
Junior Suite
Garden view
Family room
Rate upHoldCheckRate down
Rates sent to the channel manager
Upsell

The right offer when the guest decides

Instead of a general email, each guest gets one offer at the moment it matters: a transfer before arrival, dinner at Panorama on the first evening, late check-out on the last day.

Offers sent this week · example5 offers
MonWhatsAppAirport transfer, family of fourBooked
TueEmailPanorama dinner, first eveningBooked
WedWhatsAppDolphin boat trip, 2 guestsBooked
ThuChatLate check-out until 15:00Asked
FriBookingUpgrade to ocean viewSent
1offer per moment
6languages
0mass emails
Booking goes to reception
Reviews, housekeeping, report

Reviews, rooms and a report by 8:00

The agent drafts replies to reviews, turns each complaint and staff request into a task, plans housekeeping by check-outs and sends the owner a short report every morning.

FinDesk: our accounting agents that close routine bookkeeping every day
Housekeeping today · exampleroom 214 late
10:0011:0012:0013:0014:0015:00
Floor 1
Floor 2
Floor 3
Suites
Public areas
Report sent to the owner
Orca Praia × Initask

How we launch together

You bring the task and your data as they are; we bring agents on your data, a dashboard and support.

1Task2Demo on data3Pilot4Scale
Orca Praiatask and data
Your rules and exports Rollout and report
Initaskagents, dashboard, training
Agent on your data Rollout, dashboard, support
Step 1You pick one thing to start: guests, bookings, upsell or operations.
Step 2The agent works on your rules and exports, sent as they are.
Step 3First part live, results in numbers.
Step 4Next agents, at your pace.
Next step

We start with one process

We take one direction and show the agent on your own data. Files can come as they are, we normalise them ourselves.

Pick the agents for Orca Praia

VMLed by Vitalii Miniailo, founder of Initask